An iFactor solution begins by listening to the customer's needs, and is then designed to meet the requirements, and maintained through our primary product, service to our customers.
Our clients define our brand, and word of mouth is the best marketing we can buy. We cannot afford even one dissatisfied client and as a result, every client engagement is delivered with this critical success factor in mind.
At iFactor we apply four main stages of the project development lifecycle - Analysis, Design, Implementation and Post Implementation Review We then work with you to develop the practical application of these stages into working solutions.
These phases
are not necessarily linear; we may return to a previous phase for further
refinement before proceeding to the next step in the process. Another
important piece of Project Methodology is the promotion of knowledge sharing
and best practices, capturing and re-using past experiences, ensuring
the delivery of quality solutions to our customers.
Analysis
- Interview
Key Management Team Members and information users.
- Review
existing information systems, processes and reporting structure.
- Presentation of options to exploit current opportunities and determine a top-level information wish list.
Design
- Develop
an IT functional specification.
- Map process
development and data structure.
- Scope
operational and management reporting system.
- Select appropriate systems solution with stakeholders.
Implementation
- Build
or purchase application.
- Systems
test and modify application if necessary.
- Data populate
application.
- Development
testing within operational environments.
- Super User development and training.
- Systems and user documentation.
- User Acceptance testing.
- Information User training.
Post Implementation
Review
- Systems
handover to Super User.
- Implementation review and maintenance follow-up.